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A solid fuel appliance service record documents the annual service of a stove, room heater or other solid fuel appliance, in the style used by HETAS-registered engineers. It records the checks made on the appliance, the flue and the air supply, confirming the appliance has been serviced and is safe to leave in use.
Manufacturers and HETAS guidance call for solid fuel appliances to be serviced annually, and many appliance warranties depend on it. Landlords also need documented servicing for appliances in their properties, so a clear dated record protects the engineer and the customer alike.
TradePlanr lets you work through the service on your phone at the property, from rope seals and fire bars to the flue draught reading and CO alarm test, then capture a signature and email a professional PDF. The record is TradePlanr's own template and is stored against the customer, so next year's service is easy to look up.
Solid fuel appliances should be serviced annually in line with the manufacturer's instructions and HETAS guidance, keeping the appliance safe, efficient and burning cleanly.
Landlords have a duty to keep solid fuel appliances in their properties safe, and an annual service record provides the documented evidence that duty has been met.
Many appliance warranties are conditional on annual servicing by a competent engineer, so the dated record protects the customer's warranty as well as confirming the appliance is safe.
Open a service record, add the customer and property, then record the appliance make, model, type and the fuel it burns.
Log the condition of the rope seals, grate and fire bars, baffle and glass, clean the flueways, remove the ash and check the air controls, ticking off each item as you go.
Confirm the flue has been swept, record the draught reading and smoke test, and check the air supply, hearth and clearances to combustibles.
Confirm whether the appliance is safe to use, note any defects or advice given to the customer, test the CO alarm and set the next service due date.
Capture the signature on screen, generate the branded PDF service record and email it to the customer, with a copy filed against the job for next year.
TradePlanr generates this and 45+ other gas, electrical, oil, plumbing and renewables certificates as proper PDFs — filled on site, signed on screen and stored against the job. Works even with no signal. Free to start.
Annually, in line with the manufacturer's instructions and HETAS guidance. Regular servicing keeps the appliance safe and efficient, and sweeping may be needed more often depending on the fuel and usage.
The service covers the rope seals, grate and fire bars, baffle, glass, flueways, ash and air controls, plus the flue draught, smoke test, air supply, hearth and clearances, and a CO alarm test.
No. Sweeping clears the chimney, while the service checks and maintains the appliance itself. The service record confirms the flue has been swept, and many engineers do both in one visit.
Landlords have a duty to keep solid fuel appliances in their properties safe, and an annual service record from a competent engineer is the accepted evidence of that maintenance.
